Terms of
Service.

Welcome to TM9. Please read these Terms of Service ("Terms") carefully before using our platform. By accessing or using TM9, you agree to be bound by these Terms.

On this page

1. About TM9
2. Eligibility
3. Account registration
4. Connecting a broker
5. Master AI & signals
6. Subscriptions & payments
7. Risk disclosure
8. Acceptable use
9. Intellectual property
10. Third-party services
11. Availability & downtime
12. Disclaimers
13. Limitation of liability
14. Indemnification
15. Account termination
16. Changes to terms
17. Governing law
18. Contact

1. About TM9

TM9 (also referred to as "Trade Master 9", "we", "us", "our") is a software development and technology platform. We provide an electronic trading platform that allows users ("you", "User", "Client") to access market data, charts, analysis tools, and to connect to licensed third-party brokers for trade execution.

All trading activity, fund custody, deposits, withdrawals, and financial transactions are handled exclusively by the third-party broker you choose to connect to. TM9 only displays trading information provided by your broker.

2. Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction) to use TM9.
• You must be legally allowed to trade financial instruments in your country of residence. It is your sole responsibility to ensure that using TM9 and trading through your chosen broker is legal in your jurisdiction.
• You confirm that you are not a person located in a jurisdiction where the use of TM9 or related services is prohibited or restricted by law.
• By creating an account, you represent and warrant that all information you provide is accurate, current, and complete.

3. Account registration

To use TM9, you must create an account using a valid email and authentication method. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying TM9 immediately of any unauthorised access

TM9 may suspend or terminate your account at any time, with or without notice, for breach of these Terms, suspected fraud, or any reason TM9 deems necessary to protect the platform or other users.

4. Connecting a broker

TM9 allows you to connect a third-party broker account (e.g., MT5, TM9-licensed brokers, or other supported brokers). By connecting a broker, you acknowledge:

• The broker is an independent third party, not affiliated with or controlled by TM9
• Your funds are held with the broker, never with TM9
• All deposits, withdrawals, leverage, spreads, swaps, and execution policies are set by the broker
• Disputes with your broker are between you and the broker — TM9 is not a party

TM9 is not responsible for: broker insolvency, bankruptcy, or sudden closure; broker fraud, misappropriation of funds, or absconding; broker withdrawal delays or refusals; broker regulatory issues or license revocations; or any losses caused by broker actions or inactions.

You are solely responsible for verifying the regulation, reputation, and financial standing of any broker before depositing funds.

5. Master AI & signal features

TM9 may provide AI-generated market analysis, trade signals, or automated trade suggestions through Master AI or similar features.

All signals, analyses, and AI-generated content are for informational purposes only. They are not financial advice, investment recommendations, or guarantees of any outcome. You are solely responsible for any decision to act on or ignore any signal. TM9 makes no warranty regarding signal accuracy, profitability, or suitability for your situation.

Automated trade execution features (including those connected through TM9 partner apps such as MMM) operate based on technical signals and pre-set rules. TM9 does not guarantee execution success, fill price, or trade outcome. Auto-trading carries additional risk including but not limited to:

• Signal errors or missed signals
• Execution delays due to network or broker issues
• Slippage during volatile market conditions
• Misconfiguration by the user

By enabling auto-execution, you accept full responsibility for all trades placed under your account.

6. Subscriptions & payments

• Some TM9 features require a paid subscription (e.g., Master AI premium, MMM auto-trading subscription).
• Subscription fees, billing cycles, and renewal terms are displayed at the point of purchase.
• All payments to TM9 are platform/software license fees only. They are not deposits, investments, or trading capital. Fees paid to TM9 cannot be used for trading.
• Refund policy: Subscription fees are generally non-refundable except where required by applicable law. If you believe you are entitled to a refund, contact support at trademaster9.com.
• Subscriptions may auto-renew. You can cancel auto-renewal anytime through your account settings or app store subscription manager.
• If your payment fails or is reversed, TM9 may suspend your access until payment is completed.

7. Risk disclosure — please read carefully

You acknowledge and agree that:

• Past performance is not indicative of future results
• Leverage magnifies both profits and losses
• Market conditions can change rapidly and unpredictably
• No trading system, signal, or AI is profitable in all market conditions
• Forex, CFD, crypto, and derivative trading involve substantial risk of loss

You should only trade with money you can afford to lose entirely. TM9 strongly recommends that you seek independent financial advice from a licensed advisor before trading.

8. Acceptable use

You agree not to:

• Use TM9 for any illegal activity, including money laundering, terrorism financing, or fraud
• Manipulate markets, engage in arbitrage abuse, or violate broker rules
• Reverse-engineer, decompile, copy, or steal TM9's software or design
• Resell or redistribute TM9 access without written authorisation
• Upload viruses, malicious code, or attempt to disrupt TM9 services
• Impersonate another person or create fake accounts
• Scrape, mine, or extract data from TM9 without permission
• Use TM9 in any jurisdiction where it is prohibited

Violation may result in immediate account termination and potential legal action.

9. Intellectual property

All content, software, logos, design, brand names ("TM9", "Trade Master 9", "Master AI", "MMM"), trademarks, and underlying technology are the exclusive property of TM9 and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use TM9 strictly for your personal trading activity. You may not copy, modify, distribute, sell, or create derivative works from TM9's software or content.

10. Third-party services

TM9 integrates with third-party services including but not limited to: brokers (trade execution), payment processors (Stripe, Razorpay, Apple, Google), data providers (price feeds, market news), and AI providers (OpenAI, Azure). TM9 is not responsible for the performance, availability, or accuracy of third-party services. Use of third-party services is governed by their respective terms.

11. Availability & downtime

TM9 strives to maintain high uptime but does not guarantee uninterrupted, error-free, or always-available service. Service interruptions may occur due to scheduled maintenance, technical failures, internet or network issues, third-party outages (broker, data feed, cloud provider), or force majeure events. TM9 is not liable for any losses caused by downtime, latency, or technical issues.

12. Disclaimers

TM9 IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TM9 DISCLAIMS ALL WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

TM9 makes no warranty that the platform will meet your requirements, that trading on the platform will be profitable, that signals or AI suggestions will be accurate, that errors will be corrected, or that the service will be uninterrupted.

13. Limitation of liability

To the maximum extent permitted by law, TM9, its directors, officers, employees, and affiliates shall not be liable for: trading losses of any kind; loss of profits, data, or business opportunities; indirect, incidental, special, consequential, or punitive damages; losses arising from broker conduct, insolvency, or fraud; losses arising from third-party service failures; or any unauthorised access to your account.

14. Indemnification

You agree to indemnify and hold harmless TM9 and its team from any claims, damages, losses, or legal fees arising from your use of TM9, your trading activity, your breach of these Terms, your violation of any law or third-party rights, or disputes between you and your broker.

15. Account termination

You may delete your account anytime via Settings or by contacting support. TM9 may suspend or terminate your account immediately if you breach these Terms; if TM9 suspects fraud, illegal activity, or abuse; if required by law or regulatory authority; or if TM9 discontinues the service. Upon termination, your access ends, but obligations regarding your broker (open trades, deposits, withdrawals) remain between you and your broker.

16. Changes to terms

TM9 may update these Terms at any time. Material changes will be notified via email, in-app notification, or website banner. Continued use of TM9 after changes constitutes acceptance of the updated Terms.

17. Governing law & dispute resolution

These Terms are governed by the laws of [Dubai / DIFC / your chosen jurisdiction]. Any disputes shall be resolved through binding arbitration in [seat of arbitration], in English, before a single arbitrator under [DIFC-LCIA / SIAC] rules. You waive any right to participate in class-action lawsuits.

18. Contact

For questions regarding these Terms:

• Email: support at trademaster9.com
• Website: trademaster9.com
• Address: 2006 Churchill Tower, Business Bay, Dubai, UAE.

By using TM9, you confirm that you have read, understood, and agree to these Terms of Service.